Crisis Communications and Data Breach Response for DPOs

 Kevin Shepherdson 
Straits Interactive 

Kevin is the founder and CEO of Straits Interactive, which operates the ASEAN region's largest network of privacy professionals: the Data Protection Excellence (DPEX) Network. Recognised as an expert in data privacy and governance, Kevin authored the book "99 Privacy Breaches to Beware Of" and is also the official APAC trainer for both IAPP (International Association of Privacy Professionals) and the Open Compliance and Ethics Group (OCEG).

With several years of experience in management roles at Creative Technology, Sun, and Oracle, Kevin brings his vast knowledge and experience to the fields of Digital Transformation and Generative AI. He has played a pivotal role in the development of the company's major AI initiatives, including the region's first AI DPO Assistant, as well as in the areas of AI governance, Generative AI design, and prompt engineering.

Kevin utilises his degree in arts and social science, with a major in English language, as well as a master's in information science. He combines his expertise as a music composer and multimedia producer to contribute to the company's innovative efforts in the area of data privacy and AI.

Celine Chew 
Straits Interactive 

As a Certified Information Privacy Manager (CIPM) and Head of Learning and Development of Straits Interactive, Celine provides insights into the behavioural change and learning required for teams to embrace change initiatives. She offers comprehensive training for Data Protection Officers (DPOs) and companies, propelling digital transformation in data protection and governance. Celine also has extensive training experience internationally and specialises in the social, emotional and cognitive aspects of learning. She is also an executive coach to senior executives in multinational and regional companies.

Combining both her educator, musical and change management background, Celine crafted and trained a tailored curricula for educators on utilising ChatGPT for teaching and learning, training educators' adeptness with these tools. Through her hands-on approach and strategic insights, she has significantly advanced the integration of cutting-edge AI technologies in these vital areas as well as playing a crucial role for the launch of Straits first AI Data Protection Officer (DPO) Assistant toolkit.

 Jill Neubronner 
The Media Consultants

She quickly became known for her insightful stories and calm demeanour as she delivered the world's biggest and most important breaking stories from around the globe. She has interviewed many world and business leaders. She is also the reliable face for Channel NewsAsia's breaking coverage of the US-North Korea and ASEAN Summits and most recently, Hong Kong’s Extradition Bill Protests.

 Sharon Tong 
The Media Consultants

 Hwee Goh 
The Media Consultants

Hwee Goh is the strategic communications and editorial specialist at The Media Consultants. She spent six years as news editor at MediaCorp news, adjudicating on the day’s news releases and coverage for the various news bulletins. She worked closely with many ministries and corporations on all areas of news coverage including policy, crisis, and bilaterally-sensitive news events in her many years as journalist and editor. Her forte is in writing clearly and pointedly to get your message across. She is the go-to person if you want to learn how to write a good press release, pitched with the right news angle.

 Eliza Teoh 
The Media Consultants

Eliza Teoh, a Singapore Press Holdings scholar, has a career spanning three decades in the media industry. In the 1990s, she was a journalist with The Straits Times Political Desk and subsequently a sub-editor. As a journalist, she interviewed political figures and Government ministers on a regular basis and was responsible for the Around Your Place weekly column. As a consultant, Eliza specialised in editorial and strategic marketing for nonprofit organisations, statutory boards, government organisations, private companies as well as international organisations.

Melissa Hyak 
The Media Consultants

Melissa Hyak’s communications expertise stands out for her diverse exposure spanning the newsroom to the boardroom, from B2C companies to B2B enterprises. 

As a Channel NewsAsia broadcast journalist, Melissa’s conversational delivery, sharp interviewing skills, and confident adlibbing earned her concurrent appointments as permanent anchor of its night primetime belt and resident presenter for two long-running current affairs programs, Talking Point and 360. Melissa has also reported out of the US, Europe, and SE Asia, and on the Greater China region as CNA’s Hong Kong Correspondent. Melissa’s versatility also extends to earlier stints as a Walt Disney-endorsed presenter on Disney Club Singapore and Class 95FM’s morning drivetime host.  

Post-media, Melissa has led internal and external communications portfolios at both B2B and B2C multinationals. A corporate all-rounder, Melissa has steered crisis communication for high-pressure developments such as financial ratings downgrade, M&A, data breach, and the COVID-19 pandemic.    

Melissa currently remains active in media as a radio news editor and corporate event emcee/moderator.